PREMIUM BAKING SERVICES

Effective Date: January 1, 2026

Information We Collect: We collect personal information such as name, email, phone number, and address when you place orders or contact us. We also collect usage data through cookies and analytics.

How We Use Information: Your information is used to process orders, communicate with you, improve our services, and send promotional materials (with your consent).

Information Sharing: We do not sell or share your personal information with third parties except as necessary to fulfill orders or as required by law.

Data Security: We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies: We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can disable cookies in your browser settings.

Your Rights: You have the right to access, update, or delete your personal information. Contact us at [email protected] for requests.

Contact: For privacy-related questions, email us at [email protected] or call +1 (713) 294-7285.

Effective Date: January 1, 2026

Acceptance of Terms: By using our services, you agree to these terms and conditions. If you do not agree, please do not use our services.

Services: Bake Essence Collection provides custom baking services, including cakes, pastries, breads, and catering services in the Houston area.

Orders and Payment: All orders must be confirmed with a deposit. Full payment is due upon pickup or delivery. We accept cash, credit cards, and approved business accounts.

Cancellation Policy: Orders may be cancelled up to 48 hours before the scheduled pickup/delivery time. Cancellations within 48 hours may incur charges.

Delivery: Delivery is available within our service area for an additional fee. Delivery times are estimates and may vary due to traffic or weather conditions.

Quality Guarantee: We guarantee the quality of our products. If you are not satisfied, please contact us within 24 hours of pickup/delivery.

Liability: Our liability is limited to the cost of the products purchased. We are not responsible for damages beyond the product value.

Modifications: We reserve the right to modify these terms at any time. Changes will be posted on our website.

Allergen Information: Our products may contain wheat, eggs, milk, nuts, soy, and other allergens. Please inform us of any allergies when placing your order.

Cross-Contamination: While we take precautions, our facility processes multiple allergens and we cannot guarantee complete allergen-free products.

Dietary Restrictions: We offer various options for dietary restrictions, but customers are responsible for verifying ingredients meet their specific needs.

Perishable Products: Our products are made fresh and have limited shelf life. Proper storage instructions will be provided with your order.

Custom Orders: Custom cake designs are subject to our artistic interpretation. We strive to match your vision but cannot guarantee exact replication of images.

Weather Conditions: Extreme weather may affect delivery schedules and product appearance. We will communicate any weather-related delays promptly.

Photography: We may photograph our products for marketing purposes. If you prefer your order not be photographed, please inform us in advance.

No Warranty: Products are provided as-is without warranty beyond our quality guarantee policy outlined in our Terms of Service.